Caregivers for your family—vetted by ours.
We're not a franchise; we're deeply rooted in the North Indy & Fishers communities. Get SupportFor most, there comes a time when a helping hand can make all the difference.
Whether you need assistance with mobility, safety, medication reminders, personal hygiene, or even companionship and running errands, inviting someone into the intimate space of your home can be unsettling.
At Clarity Care Givers, we understand this deeply. That’s why we don’t operate like a machine, placing warm bodies into homes with a revolving door. Instead, we carefully select the right caregiver with the ideal personality and skills to not only meet your needs but also bring genuine warmth and joy to your home.
Jane Malkoff, MSN, RN, NP
Hi, I’m Jane.
As the founder of Clarity Care Givers, I’d like to take a moment to say how genuinely glad I am that you found us. I know the worry and uncertainty that come with finding the right caregiver to invite into your home—it can feel overwhelming, and it’s hard to know if you’re making the best decision.
Let me share how Clarity Care Givers came to be. As a nurse practitioner in our community, I often recommended caregiving services to my patients. But time and again, I heard disappointing feedback. Eventually, I found a local company I could trust. It was when they closed their doors years later that I realized I could help—I had to help. Our families deserve a caregiving service built on integrity, compassion, and the kind of personal touch that large franchises just can’t replicate.
MY BACKGROUND & EXPERIENCE
My career in nursing started with a bachelor’s degree in 1988, followed by a master’s in adult health and a Nurse Practitioner Certification in 1994. Since then, I’ve managed chronic diseases, dementia, and aging-related issues in homes, facilities, and hospitals. This journey has given me deep insight into the struggles families face and the support they truly need.
In 1998, driven by a lifelong passion to make a difference, I launched a care consulting company. By 2011, that vision grew into Clarity Care Givers—a response to the pressing need for personalized, compassionate caregiving. Today, I have the privilege of being a daily resource for people searching for solutions and peace of mind during stressful health and care situations.
licensed personal caregiving (noun)
There can be confusion around the types of caregiving services available, so I want to be clear about what we offer. We are a licensed personal services agency (care giving company) in the State of Indiana, which means we provide non-medical assistance to support your loved one’s daily life. This includes help with bathing, meal preparation, companionship, errands, and more.
While medical companies provide nurses to do things only a nurse can do, like injections and wound care, our role is to ensure comfort, safety, and quality of life at home.
Here are a few more specific ways we help:
- Medication assistance
- Light housekeeping
- Meal preparation
- Companionship
- Assistance with bathing and hygiene
- Safety monitoring
- Errands and transportation to appointments
- Hair care
- Dressing
- Personal grooming
- Assistance with transfers and mobility
- Nail and oral care
- Shaving assistance
- Toileting support
- Changing bed linens
- General tidying of living areas
- Recreational activity support
What our clients are saying.
“You have met and exceeded our expectations.”
“It has been a memorable experience. We love all the people associated with Clarity.”
“[The caregiver] fit in like one of the family.”
“You made my loved one comfortable and helped her to smile.”
“You have caregiver quality and reliability.”
Trust takes time.
We respond as urgently as we can to families’ needs, but we don’t rush the process of getting to know one another. When you reach out, here’s what you can expect:
First, we take time to listen.
Your first call is with me, Jane, and it’s never rushed. I’m here to really listen, understand what you and your loved one need, and offer honest guidance—even if we’re not the best fit. Whether we chat just once or have a few conversations, I want you to feel comfortable and confident before moving forward.
Next, we thoughtfully choose your caregiver.
We carefully vet our caregivers and treat them with the respect they deserve so they become trusted members of our team. We don't just match skills—we work hard to find the right personality for your home, too. You can meet your caregiver before you give approval, whether at our office, a coffee shop, or at home—whatever makes you feel most comfortable.
Finally, we’re always here for you.
When care begins, our caregivers arrive on time, ready to provide the support and connection that fits your needs. Your custom care plan adapts as your needs change, ensuring continuous support. And with my personal phone number, you can reach out anytime for questions or adjustments.
Our caregivers find great meaning in their work.
“I was looking for a little something extra and needed to prepare for the empty nest. I also wanted to find something I could do that would make a difference.
I responded to an ad Clarity placed looking for people with heart and compassion. Clarity offered flexible scheduling, which is something I wanted.”
– Loretta Hendricks
“I just try to do my job the way I would want somebody to do it. I love my job and I love the people I work for and with.”
– Cindy Crisler
“At this company I have witnessed impressive commitment to a high quality of care and advocacy for clients. Our staff go above and beyond to ensure optimal care is given to the client.”
– Carolyn Ann Travis
“I just wanted to say thank you for being my shining star since the day we met!”
“I like working at clarity because they have a very caring staff who care about clients and their staff the communication is great. When ever you need anything they are right there to help.”
“Finding Clarity Caregivers is a huge blessing to my life. They show the love of Christ to their clients and caregivers. I’m so thankful to be a part of their team!”
“Working for Clarity Caregivers has been a wonderful experience. They are a wonderful group of people to work with. Number one they are kind , compassionate, loving and empathetic to their clients, they are also that way toward their caregivers as well. They have been so flexible with me whenever I needed their help. If I were to rate them from 1 to 10 I would give them a 10 plus, plus. Thank you Clarity”
“Clarity values its employees, offering comprehensive training programs, flexible scheduling, and opportunities for professional growth. This commitment to staff development ensures that caregivers feel confident and prepared to provide the highest level of care”
Your mind may be racing.
We know it can feel overwhelming, especially if this is your first time seeking a caregiver. You probably have many questions, and we’re here to answer them. We’re happy to spend as much time as you need discussing every detail—no question is too small or unimportant.
For added convenience, we’ve included some frequently asked questions here for you to explore.
How do I get started with Clarity Care Givers?
Your first step is a call with Jane, our founder, to discuss your needs and determine the best path forward. This call is never rushed and is focused on listening to and understanding your situation.
Can I meet the caregiver before they start?
Yes, we encourage families to meet their caregiver beforehand. This can be at our office, a neutral location, like a coffee shop, or even at your home—whatever makes you most comfortable.
How do you vet your caregivers?
Our caregivers go through a thorough screening process, including background checks and reference verification. We only select caregivers we’d trust with our loved ones, ensuring they meet our high standards for skill and personality.
What types of services do you provide?
We offer a comprehensive range of non-medical assistance to support your loved one’s daily life. Our services include help with personal care, such as bathing, dressing, hair care, and medication assistance, as well as nail and oral care. We can also assist with light housekeeping, meal preparation, laundry, and outings.
How quickly can your services begin?
We do our best to respond promptly to urgent needs. Our process is designed to ensure safety, satisfaction, and the right match for your family. Taking the time to get to know you and carefully selecting the right caregiver is essential to providing the quality of care you deserve.
Do you offer 24/7 support?
Yes. We provide 24-hour care. This is a part of our ongoing commitment to current clients as their needs increase. We are available to discuss changes or needs anytime.
What happens if my needs change over time?
Your custom care plan is flexible and can be adjusted as your needs evolve. We’re committed to continuous support, adapting care to fit your current situation.
How much do your services cost?
Regarding costs, our services are personalized, and pricing varies based on the specific care required. We recommend contacting us directly to discuss your needs so we can provide an accurate estimate.
What types of services do you not provide?
We do not offer medical services, such as administering injections, changing wound dressings, or handling acute medical needs that require a licensed medical professional. Our focus is on non-medical personal care and support. If your loved one requires more advanced medical assistance, we can help guide you to appropriate resources that fit those needs.
What if I have another question?
Will my insurance cover your services?
Clarity Care Givers provides non-medical personal care services, which are typically not covered by Medicare or most health insurance plans. However, long-term care insurance policies may cover these types of services, and in some cases, the VA may offer reimbursement up to a certain amount for qualifying individuals. We encourage families to review their specific insurance policies or contact us for guidance on navigating potential coverage options.
How do I get started with Clarity Care Givers?
Your first step is a call with Jane, our founder, to discuss your needs and determine the best path forward. This call is never rushed and is focused on listening to and understanding your situation.
Can I meet the caregiver before they start?
Yes, we encourage families to meet their caregiver beforehand. This can be at our office, a neutral location, like a coffee shop, or even at your home—whatever makes you most comfortable.
How do you vet your caregivers?
Our caregivers go through a thorough screening process, including background checks and reference verification. We only select caregivers we’d trust with our loved ones, ensuring they meet our high standards for skill and personality.
What types of services do you provide?
We offer a comprehensive range of non-medical assistance to support your loved one’s daily life. Our services include help with personal care, such as bathing, dressing, hair care, and medication assistance, as well as nail and oral care. We can also assist with light housekeeping, meal preparation, laundry, and outings.
How quickly can your services begin?
We do our best to respond promptly to urgent needs. Our process is designed to ensure safety, satisfaction, and the right match for your family. Taking the time to get to know you and carefully selecting the right caregiver is essential to providing the quality of care you deserve.
Do you offer 24/7 support?
Yes. We provide 24-hour care. This is a part of our ongoing commitment to current clients as their needs increase. We are available to discuss changes or needs anytime.
What happens if my needs change over time?
Your custom care plan is flexible and can be adjusted as your needs evolve. We’re committed to continuous support, adapting care to fit your current situation.
How much do your services cost?
Regarding costs, our services are personalized, and pricing varies based on the specific care required. We recommend contacting us directly to discuss your needs so we can provide an accurate estimate.
What types of services do you not provide?
We do not offer medical services, such as administering injections, changing wound dressings, or handling acute medical needs that require a licensed medical professional. Our focus is on non-medical personal care and support. If your loved one requires more advanced medical assistance, we can help guide you to appropriate resources that fit those needs.
What if I have another question?
Please contact us at (317) 774-0074. We are happy to help!
Will my insurance cover your services?
Clarity Care Givers provides non-medical personal care services, which are typically not covered by Medicare or most health insurance plans. However, long-term care insurance policies may cover these types of services, and in some cases, the VA may offer reimbursement up to a certain amount for qualifying individuals. We encourage families to review their specific insurance policies or contact us for guidance on navigating potential coverage options.Clarity Care Givers provides non-medical personal care services, which are typically not covered by Medicare or most health insurance plans. However, long-term care insurance policies may cover these types of services, and in some cases, the VA may offer reimbursement up to a certain amount for qualifying individuals. We encourage families to review their specific insurance policies or contact us for guidance on navigating potential coverage options.
It’s an honor to serve.
Please meet the rest of our leadership team:
Jane Malkoff
MSN, RN, Owner, Founder
– 13 years with Clarity
Amber Donahoe
Director of Operations and Lead Client Service Facilitator
– 10 years with Clarity
Carla Howie
Director of Employee Relations
– 9 years with Clarity
Suzanne Johnson
Assistant Client
Service Facilitator
– 12 years with Clarity
Dina Karpinski
Assistant Client
Service Facilitator
– 1 year with Clarity
Our office
is located in the beautiful Eller House at 7050 East 116th Street, Suite 150, in Fishers, IN.